May 11, 2024
Introduction
We often see amazing changes in recruitment tech at Frankie, making things easier for our clients. Check out this success story for Tech Pros USA Solutions, where its hiring process was improved thanks to Frankie.
"The implementation was smooth, and our learning curve has increased as we use more features and customize them to fit the needs of various teams and individuals." – Frankie User
Before Frankie: Recruitment Challenges
The Team
Tech Pros USA Solutions, a medium-sized tech company, wanted a smarter way to handle their hiring process. They needed a recruitment software that could boost their operations, marketing, and sales.
For years, they focused on attracting and retaining clients and finding the right people for jobs. Everyone on the team juggled multiple responsibilities, keeping processes running smoothly. However, recruiters lost time to manual tracking, inefficient technology integrations, and scattered information.
The Tech
Although not entirely old-school, the company tracked candidates manually, entered profile and resume information by hand, and individually ranked skills. Both the recruitment and sales teams relied heavily on Excel spreadsheets for tracking candidates, leads, and creating reports, which was tedious and time-consuming. They also used third-party apps for collaboration, marketing, and sourcing via LinkedIn.
The Challenges
- Manual Tracking & Lost Time: Only using Excel files made it difficult to avoid overlapping efforts and ensure no candidates or clients fell through the cracks. Growing processes couldn’t keep up with team expansion.
- Bad Data (or No Data): Weekly meetings required extensive manual preparation to pull reports and track job orders, resulting in significant time lost to administrative tasks.
- Tech Doesn't Integrate: Add-on apps and third-party integrations didn’t always work well with existing systems, leading to more time fixing software problems than recruiting.
- More Hires, More Problems: Training new hires on various files, apps, and communication methods was time-consuming and inefficient.
- Painful Interview Process: Scheduling interviews was time-consuming, with back-and-forth communication and inefficient technology. The process was so tiring that an admin was hired exclusively to schedule interviews.
After Frankie: Simplified Recruitment
Within a few weeks, Frankie was able to change Tech Pros USA’s recruitment processes, providing better analytics and workflows, which supported their business to grow by bringing in and handling more clients.
Better Processes
Automating mundane tasks, data entry, standard workflows, and email sequences with Frankie saved countless hours. Simplifying these activities increased productivity across recruitment, sales, and operations teams, allowing recruiters to focus on building relationships and closing deals.
By bringing multiple job functions into one platform, Frankie boosted productivity, saved recruiters’ time, and increased profitability.
Better Data
The firm got rid of its old-school process of using Excel files and started to automatically load candidate, client, job, and placement data into Frankie. This allowed the entire team to access and track necessary projects and records anytime, anywhere. Automated resume parsing saved time by extracting resume information and creating candidate records, regardless of format.
“Not only is it easy to navigate and use, but there are many features that improve general quality of life. From the Google Chrome extension to LinkedIn and email integrations, everything keeps up with my tasks.” – Maria Henderson.
Better Collaboration
With team members working remotely and across multiple offices, Frankie’s Task and Workflow Management features improved collaboration. Task Boards organized and prioritized activities, linked important records, and notified team members to stay updated on jobs, clients, and candidates from anywhere, facilitating better collaboration.
“Performance tracking is as easy as logging in. Reminders and Alerts make it easy to plan daily/weekly tasks and goals. Now, with remote work, I stay connected with the team and their accomplishments. Frankie has become our hub for tracking all business activities.” – Jakobo Gomez.
Better Support and Success
“Most impressive is Frankie’s accessible team, always eager to assist in troubleshooting or answering questions. They’ve guided us every step of the way during our ATS/CRM transition.” – James J.
Recruitment Transformation Summary
Frankie offers intuitive, time-saving features to support recruitment teams in revamping and improving their processes. Our software provides leading candidate tracking, engagement, and management features, allowing teams to work smarter, not harder, for all-around success.
What could your team accomplish with an extra 468 hours each year from using a recruitment automation software like Frankie?
See How We Help You Build Better
Contact us for a free demo to see how we can transform your staffing technology and remodel your business.